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I made a purchase
Did you purchase products from a Zouti partner store and need assistance?
8 articles
Post-Purchase Guide: What You Need to Know!Did you purchase products from a Zouti partner store and need assistance?
What are the benefits of Zouti for buyers?
What is Zouti on my statement?
Need more information about your order?
Did you not receive the tracking code or is it invalid when checking?
I received a different product than what was advertised. What should I do?
Refund for Card and PIX PurchasesWhat is the cooling-off period for a refund?
Refund for Payment by BoletoI requested a refund for a boleto payment. How can I know if it was processed within the deadline?